NOTE: Please read each option below to find the correct contact email address!
FireNet Technical Support: firenet.support@firenet.gov
- Any FireNet questions while NOT on an active incident
- Dispatch Center setup/access questions
- General questions about FireNet applications
Firenet Incident Support: incident.helpdesk@firenet.gov
- All FireNet support needs during an incident should come to this inbox.
- Examples include the following while working on an active incident ONLY: incident MS team questions, shared account account questions, general account questions/password reset requests
FireNet Communication and Accounts: firenet.accounts@firenet.gov
- Affiliate sponsorships
- Responses to emails sent from the FireNet Communications and Accounts